If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. Connecting your BT Smart Hub 2 Connecting your BT Smart Hub and Ultrafast Smart Hub Connecting your BT Home Hub 4 and Hub 5 Connecting your BT Home Hub 3 Setting up a Hub 3 or Hub 4 with an Openreach modem Enter your email address to subscribe to this blog and receive notifications of new posts by email. Barry has scribbled about tech for almost 20 years for The Sunday Times, PC Pro, WebUser, Which? BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. Advanced settings Follow these instructions to get the fastest possible speed with your BT Smart Hub 2. Remember, if you've a Hub 4 and Fibre broadband then you'll need to set it up with the Openreach modem - see the instructions further down. If your Smart Hub 2 doesnt have a WAN port, you may have been sent the wrong Hub. Next, select the first device that you want to control and choose the days and times for which you want to set limits. Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! Switch off the router and switch it back on again. This means that if you forget your password youll get the option to see your password hint, which should give you enough information to jog your memory. If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. IP address How do I change my Smart Hub's wireless settings? How do I create a Port Forwarding rule on my Smart Hub? How can I turn it on and off? >, What is the Smart Wireless feature in my BT Hub? Click on the title and picture of your Hub to see links to all our help. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. This table shows the main differences between them Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Distinguished Sage, never noticed http vs https. Choose BT Access Control from the options. >, What is the Wireless mode feature on my BT Smart Hub? My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. I am grateful for that thought, I have not used a microsoft browser for years! 16h12. They're on the back of your Hub. When it's set to On', you can connect a device by clicking Start WPS or by holding the WPS button down on the left hand side of your Hub. How do I connect my device to my BT Hub by Ethernet cable? Use an alternative browser; for example, if your first attempt was with Google Chrome, try using Firefox instead. Slide the two parts of the Hub's power plug together until they click into place. >. How do I control the time when devices can access the internet on my Smart Hub? Every device that uses the internet sends its packets of data through specific ports. Press the Rescan button to make it scan again. How can I set up or change the admin password on my BT Hub? Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. The BT Hub is configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. The Smart Hub 2 provides 7 antennas uniquely positioned to maximise power, the latest Wi-Fi technology, smart channel selection, smart scan and clever app-based services to help them set up and manage their . Sorry not much help really. Band Steering Email Barry at barry@bigtechquestion.com. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. This last screen permits me to then continue and arrive at the hub home page. Make sure the Openreach modem is powered up, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Click, Once saved, your new rule will appear on the table, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. Youll also need to add a password hint. If youve lost that card, it should also be on a sticker on the base of the router. How can I set up or change the admin password on my BT Hub? The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Home Hub 5. Hub manager Hi I am trying to access my BT Hub to make settings and see what devices are connected. If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. If you do have a problem with the Wi-Fi, this may reveal what it is. Any thoughts on this would be welcome. Unsurprisingly, we've called this gizmo Smart Scan. >, Visit our welcome pages for help getting started with your new products and extras>, Connecting your BT Smart Hub and Ultrafast Smart Hub, Setting up a Hub 3 or Hub 4 with an Openreach modem. It's also easy to see the Hub Manager across all devices. This will open the Hub Manager, Enter the admin password. If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. Full Fibre customers wont use microfilters. Your Smart Hub automatically scans for the best wireless channel. Follow the instructions that automatically appear on the screen to change your password. If you have it, unplug all your old broadband kit, including your old power plug. Three Main Factors That Will Shape Software Testing in 2021, EE Top Up Guide For Pay As You Go Customers. Security Password Depending on your socket type, you might need to use a filter. We know its a clich but resetting works more often than youd think. If all else fails, give BTs Helpdesk a call on 0800 800 150. Enter your BT hub admin password. The Big Tech Question is a joint venture between, switch off the hugely irritating Smart Setup. View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. Check the lights on your Hub: If you can't get online, check the colour of the light in front of your Hub. This table shows the main differences between them. And some questions nobody really wanted the answers to. If you want to make any changes to the hub settings, you'll need the admin password. >, What is the Wireless mode feature on my BT Smart Hub? You can turn it on or off. Learn about your Hub Getting started Learn about wireless in your home Fix problems with your Hub Advanced features My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. The video below shows you how to set up your BT Smart Hub. Note: you'll need a Dynamic DNS service provider to use this feature. If you dont have a battery unit, unplug the modem. Make sure that your computer is connected to the Smart Hub via Ethernet or . Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. The hub manager doesn't support HTTPS, only HTTP and hence will show as 'insecure' . A steady blue light on the front of the Hub means everything's OK. However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. If you've got Broadband (copper broadband) download the user guide below or follow these instructions. on You'll find it on the back of the Hub if you haven't updated it. If you're setting up the Hub yourself, we'll email or text you when your broadband is ready. If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? The BT Mini Hub doesn't support application sharing or port forwarding. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? They'll give you all the details you need. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. Instead the Smart Hub connects to the Openreach modem (or ONT). Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. >, What is the Smart Wireless feature in my BT Hub? Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. WPA2 - the default setting (we strongly recommend you use this). on It may be your browser causing the issue do check in its settings or in your Antivirus program. In order to get download speeds of 100Mbps and over, its important you use the supplied red Cat5e Ethernet cable, if you use another cable you may get slower speeds. on You dont want your neighbours taking advantage of the internet connection that youre paying for! WPS BT Smart Hub self-install user guide - new customer, BT Smart Hub self-install user guide - existing customer, Send your old equipment back to us for recycling>. >, How can I set up or change the admin password on my BT Hub? On digging deeper, i get blank screen with 192.168.1.254, raw html and a not secure message with http://192.168.1.254and finally a red not secure warning screen with https://192.168.1.254. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. If everything is working properly you should see a screen like this (some details have been blurred for security reasons): This will give you basic details, such as whether the router is connected to the internet, the status of the different wireless bands, and how many devices are connected to your router (21 in our house!). The light on the left of the Hub will flash blue. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. how do I find out what download speed I should be getting? Looking for tips on how to squeeze the best performance from it? Download the relevant user guide below or follow these instructions to get the fastest possible speed with your BT Smart Hub. 15h14. and many others. Click Advanced Settings Click Wireless Enter the admin password. 16-08-2022 You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. How do you access the BT Smart Hub Manager? It's easy to get answers to your questions: How do I set up port forwarding on my BT Hub? This may be useful if you're having difficulties with an older device or you're moving a device around your premises. Well help you ease the pain and get you to a solution - fast! 16h26. The Hub Manager is where you can change or view your Hubs settings. By default, your Smart Hub will have this switched off. You'll find it on the back of the Hub if you haven't updated it. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. For security reasons you might want to change the admin password for your smart hub manager every now and again. You can configure your Hub to use Dynamic DNS. Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. Your Hub is ready when the light turns steady blue. If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. There are different ways to switch on access controls depending on which type of BT router you have: BT might think its smart but we know that plenty of broadband customers with a BT hub find the Smart Setup wizard pretty annoying. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Whether yours is the latest BT Smart Hub 2, the BT Mini Hub or a BT Home Hub, its the wireless router whose job is to deliver reliable and fast broadband to all areas of your house, so you and your family can take full advantage of your superfast internet connection. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. So if you're connecting a device that you'll be using around your premises, it's better to connect it to the 2.4GHz band. Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? How do I restrict the wireless devices that can connect to my Hub? Your Hub will be called something like BTHub6-ABCD. Wireless on >, BT Home Hub 5 - Information and troubleshooting guide. A master socket is the main socket for the phone line in your home. Once youre logged in youll see a button for Advanced Settings. Note: it is View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide). The Smart Hub 2 is our most advanced router and comes with a combination of unique features to deliver fast speeds throughout the home. You can re-use your filter and Ethernet cables, so please keep them. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? This table shows the main differences between them. If youre typing 192.168.1.254 into your web browser and youre getting a blank page or error message, there might be a problem with the Wi-Fi connection. If your router wasn't supplied by BT, you can check the instructions supplied with the equipment.
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